Could you please let me know who else you have invited?
I have granted… access to Atlassian Cloud, and can enable any others you need me to enable.
The reason for the error is that Compliance has made it a requirement that we provide training to ensure that nobody is storing PHI on Atlassian Cloud, and that means unless we have a record of the completion of training, users are locked out of Atlassian Cloud. However, the training itself is in the middle of being updated, which puts us in this rather awkward situation. In the future, we will have better information on the error or on our websites about the necessity of the training to gain access.
I hope this helps. Thank you!
Tony Lim
Service Assurance Lead Engineer
DGIT | Digital Technology
UCLA Health Information Technology
Cell: 310-562-5938
tonylim@mednet.ucla.edu