Problem: your sonnet.ucla.edu or ucla.edu email may link to the campus box, not health sciences. If people share a folder to your @ucla.edu email address, it won’t show up in your health sciences Box.
Notes
In the 2021 transition to mednet, campus Box accounts were moved to health sciences Box. However, if you log back into campus Box without taking the steps below, it creates a new campus Box account.
Health sciences: uclahs.box.com; campus ucla.box.com
Solution (with one caveat):
Caveat
Files/folders you have on campus Box should be copied, as they will be lost once the account is deleted.
Delete campus box by requesting campus IT to do so
IT Support Center
Phone: (310) 267-HELP (4357)
Email: help@it.ucla.edu
“Per request, we have deleted the campus Box account under pmacey@sonnet.ucla.edu. I would recommend that you link that email address to your Health Box account. If anyone tries to invite you to collaborate in the future it will know to provide access to that Health Box account.”Log in to health sciences box (uclahs.box.com) and add your sonnet email. You can follow these instructions:
https://support.box.com/hc/en-us/articles/360044196513-Manage-Account-Settings#loginandemail
You will receive an email to confirm.